Outbound Call Centre Services

Golden Eye Techno Solutions has an outbound call center hub that enhances sales and profits of client businesses across the globe. Our single-minded solution based performance can be availed in various sectors like Telephone Marketing, Telesales, Telephone Surveys, Feedback Projects and Research.

Our dedicated team of associates proposes the right solutions to kick-start your business and sales strategies. They have the experience and expertise to grasp opportunities for up-selling or cross-selling. We are committed to your growth, amplification of your productivity and extension of your sales.

Golden Eye Techno Solutions offers the following services through our outbound call centers.

  • Lead Generation

    We specialize in providing Business to Business (B2B) and Business to Customer (B2C) lead generation solutions. We provide seamless and accurate representations of the products and services offered by client businesses. By outsourcing lead generation activities to us, the client organization can focus more on their core business functions.

  • Appointment Setting

    Our customized appointment setting services, enhance the B2B and B2C lead generation projects and assist in the traction of conversions and increased closures of deals.

  • Telemarketing and Telesales

    We understand that a purchase is made when the customer trusts the caller. So, we have put together a team of experienced tell callers who speak in professional tones and clarity to impress potential customers. They present the matter in a way that authenticates the selling brand, creates a relationship and motivates the customer to action.

  • Research and Surveys

    We assist client businesses in profiling their market through thorough research and surveys. Our survey results are reported in a detailed manner through statistics and charts. Formats of surveys that we support include,
    • Telephone surveys – Cold-calling is utilized to gather information from the survey group.
    • Web-enabled surveys – We conduct surveys online and create online reports to tally results.
    • Email surveys – We collate survey information through responses received for emails generated as part of the survey process.
    • Customized surveys – We also undertake flexible survey programs for companies in various industries and provide legible reports with extensive survey information.
    • Interpreted Data – On completion of the feedback campaign, we also collect the results and formulate an interpretation document that assists clients in easily evaluating the market tune to the survey.

To elucidate our operations to the clients, we provide them the facility of viewing or listening options, which also act as additional covers for transparency and quality control.

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